Security & privacy

It is Herz?s policy to respect and protect the privacy of our customers and the users of all HERZ websites (hereinafter, the "Sites"). Through this Internet Privacy Statement, we want to reassure users of the Sites that we will not sell, share, or rent user information to others in a manner different than as set forth in this Privacy Statement.

Information Collection

In order to fulfill the requests of Site users, the user may be requested to provide some or all of the following information:

  • Your name
  • Your email address
  • Mailing address
  • Delivery address
  • Contact details

Gathering and Sharing of Information, Links to External and Co-Branded Websites

We monitor traffic patterns on the Sites and gather broad demographic information for aggregate use to analyse trends and administer the Sites. This enables us to improve its layout and design and to permit Sites personalisation and streamlining to create the best experience we can for our users. In order to perform analysis permitting such personalisation and improvement of site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information. Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.

We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.


By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by HERZ as disclosed in this Internet Privacy Statement. We may revise this Internet Privacy Statement or the Site Terms of Use or the Internet Security Statement at any time by updating these postings. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the then current policies applicable to users of the Site.


A cookie is a piece of data stored on a user's hard drive through the Web browser application. It contains information about the user that enables us to track and personalise the Sites to enhance your experience. If a user rejects the cookie or has cookies turned off, they may still use our Sites although we will be unable to provide our users with the personalised experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Special Offers, Account Updates and Opting Out

HERZ occasionally sends our customers and the users of the Sites announcements and updates, which contain important information about the Sites and service offerings which we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the Sites with data from third parties for purposes of marketing products or services to our customers and users.

We may communicate with the users of the Sites via e-mail, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account. The users of the Sites are always given the opportunity to 'opt-out' of having their online information used for purposes not directly related to the Sites at the point at which we ask for the information or when they receive an online requested promotional communication.

Users of the Sites can always update the personally identifying information that they have provided to HERZ simply by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

The foregoing policies are effective for all HERZ websites in the UK and Republic of Ireland. HERZ reserves the right to change this policy from time to time. The policies and terms described above are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

To view our Security Statement click here.


HERZ does not claim ownership of your Content. However, for the purposes of operating this Site you grant HERZ a worldwide, royalty-free, non-exclusive, irrevocable, and fully sublicensable license to use, distribute, reproduce, adapt, publish, translate, publicly perform and publicly display your Content (in whole or in part) and to incorporate your Content into other materials or works in any format or medium now known or later developed.

This section only applies to those portions of our sites, such as User Forums, where we intend for users to share content freely with HERZ and with each other. It does not apply to all of the Content that you share, contribute or post to our sites. For example, it does not apply to content hosted by or For services like those, we will provide customized license grants that are consistent with the spirit and intent of those services and that are appropriate for the kinds of content we expect you to share within them. So we encourage you to be selective when deciding which content to contribute under this license and we want you to be sure that you are comfortable granting the above rights when it comes to that specific content.

Any personal information entrusted to us through the websites will not be stored on the website itself, but on highly protected servers. Such information will never be distributed to third parties without your consent.

For information on our policies and procedures, including the updated Bribery Act, please contact us on +36(06)29-522400